HOW MUCH IS SHIPPING?

Great news! We are thrilled to offer free shipping on all orders! Yes, you read that right. No matter what you order, big or small, your shipping is on us.

So go ahead and enjoy a hassle-free shopping experience with our complimentary shipping service.

Happy shopping!

WHEN WILL MY ORDER ARRIVE?

• Domestic orders are generally delivered within 3-5 business days.
• For international orders, there can be the occasional customs or courier delay, which may affect your delivery timeframe.
• Please allow for 2-3 full working days to pick up and pack your order.
• Sales: Please allow 4-5 fulling working days to fulfill your order.

If you experience any issues with your order, please contact info@charliedolly.es. 

WHICH COURIER DO YOU USE?

We use USPS, UPS, or FedEx for domestic shipments and BorderGuru or DHL for international shipments.

WILL I GET A TRACKING NUMBER?

Once your order has shipped, you will receive an email containing your tracking information. You can then use this to track your order online. If you do not receive one, please email info@charliedolly.es and let us know. Weekends, holidays, and inclement weather conditions are not factored into delivery time and may cause delays. Please ensure your delivery address is attended to during business hours. 

SIGNATURE REQUIRED

Charlie Dolly requires a signature upon delivery and/or shipping insurance on all domestic orders for security purposes.